New Solutions Sold
Child Australia were established in 1987 as the Resource Unit for Children with Special Needs (RUCSN) to help educators include children with disabilities into child care services. Since then, they have grown considerably and now offer a wide range of programs and services to early childhood professionals and families.
Child Australia have a workforce distributed across both WA and NT so needed a solution that allowed their mobile and remote team to communicate effectively.Previously they had multiple platforms and systems to collaborate by either voice, video or web which was inefficient, complex to operate and unreliable.Based on requirements Stardata recommended that Child Australia implement a MiVoice Business Unified Communications and Collaboration solution purchased as part of a Telstra Business System using their Telstra All 4 Biz technology fund to offset a large portion of the investment.
Stardata were awarded the contract to replace existing systems with a single vendor complete unified communications platform to allow the Child Australia staff to collaborate via web, voice or video on any device from any location. The Mitel platform was easy to use, priced competitively, will simplify management and support and will also allow Child Australia to save ongoing expenses by consolidating fixed services.
Stardata were highly recommended to Child Australia by the Telstra Accounts team because of years of experience deploying multi site unified communications solutions to the Australian enterprise market.
Teras Australia are expanding operations to Dawin and as such require a communications solution that can integrate with their current Perth site as well as allow their users to communicate and collaborate with each other effectively over the distance.
Teras have awarded Stardata and Telstra to implement a Mitel Unified Communications solution with a centralised Mitel virtual controller and application server running in Telstra’s Gnangara data centre with a remote resilient controller in the Darwin office. Both sites are connected via the Telstra Next IP MPLS network and leverage the free TBS SIP call campaign.